The Growth Funnel is a crucial concept in marketing and business strategy, often used to map the entire customer journey and identify areas for optimization.
Posts tagged as “Promoter”
Measuring performance and productivity in an E-World (digital, remote, or hybrid environment) requires a shift in focus from traditional inputs like time spent in an office to measurable outputs and outcomes.
The Customer Effort Score (CES) is a key customer experience (CX) metric that measures how much effort a customer has to exert to interact with a company or resolve an issue.
In today's highly competitive market, a growing number of successful businesses are adopting a paradigm known as "Working From The Outside In."
Human Resources KPIs are crucial for measuring the effectiveness of HR functions and their contribution to a company's overall strategic goals. By tracking these metrics, HR teams can make data-driven decisions to improve recruitment, retention, employee engagement, and overall workforce productivity.
HR analytics, also known as people analytics or workforce analytics, is the process of collecting, analyzing, and interpreting data related to an organization's human resources.
The Net Promoter Score (NPS) is a widely used customer experience (CX) metric that measures customer loyalty and satisfaction.
It refers to the degree to which a product satisfies a strong market demand, essentially meaning you've built something that people genuinely want and are willing to use or pay for.