This article is about using psychology to get into your customer's mind. Marketers are tapping into the science of psychology to influence your decisions.
Posts published in “CUSTOMER RELATIONSHIP MANAGEMENT”
Customer Relationship Management (CRM) refers to using various marketing activities for the purpose of establishing successful relationships with customer.
Customer Relationship Management (CRM) refers to using various marketing activities for the purpose of establishing successful relationships with customer.
While 4Ps of Marketing Mix are about products in a business, 4Cs of Marketing focus on the role of customers in a business.
A consumer profile is a descriptive picture of a typical consumer of the firm’s products in a specific market segment. A picture of the typical consumer.
Omotenashi is a Japanese spirit of hospitality and customer service. It is a truly magnificent way of treating guests wholeheartedly.